Privacy Policy

This privacy policy applies to the website available at https://feniksfilm.pl.

The operator of the website and the controller of personal data is Feniks Production Sp. z o.o., with its registered office at Aleja Lotników 1, 02-668 Warszawa, NIP 5214130725, KRS 0001191400, REGON 542566319.

For matters relating to the protection of personal data, you can contact us at [email protected].

Depending on how you use the website, we may process the following categories of data:

• first name and surname, or the name of the contact person,
• email address and telephone number,
• company name, website address, NIP (tax identification number) or invoicing details, where needed to handle our cooperation,
• the content of a message, brief, request for a quotation or booking form,
• information about the selected service, the date of a meeting, a studio booking or a consultation,
• technical data, such as IP address, cookie identifiers, information about your device, browser and activity on the website,
• data related to newsletter sign-up, including consent status and basic statistics on engagement with messages.

Providing data is voluntary, but in many cases it is necessary in order to respond to you, complete a booking, prepare an offer, send material or provide the service ordered.

We process personal data on the basis of:

• Art. 6(1)(a) GDPR - where you give your consent, e.g. to the newsletter or marketing activities,
• Art. 6(1)(b) GDPR - where processing is necessary for the performance of a contract or in order to take steps prior to entering into a contract,
• Art. 6(1)(c) GDPR - where we must comply with legal obligations, in particular tax and accounting obligations,
• Art. 6(1)(f) GDPR - where we pursue a legitimate interest, e.g. responding to correspondence, analysing how the website performs, securing or defending claims, or marketing our own services.

Where processing is based on consent, you may withdraw it at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before its withdrawal.

We use data in particular for the purpose of:

• handling messages sent via contact forms and to our email addresses,
• preparing offers for video production, podcasts, animation, online courses, a video subscription or other Feniks Film services,
• handling bookings of meetings, consultations, recordings and studio rental,
• receiving and analysing briefs, including Content Partner briefs and forms related to a content plan,
• sending the newsletter, educational materials, webinars or lead magnets, if you consent to this,
• settlements, accounting and tax records,
• ensuring the security of the website, diagnosing errors and protecting against abuse,
• analysing the effectiveness of content and marketing activities, and tailoring communications about our services.

Data may be disclosed to entities that help us maintain and operate the website and provide our services. This applies in particular to:

• hosting and infrastructure providers, including Netlify and Supabase,
• email and message delivery providers, including Resend,
• newsletter tool providers, including MailerLite,
• calendar and video conferencing tool providers, including Google,
• analytics and marketing tool providers, if such tools are used on the website,
• our accounting office, legal advisers, subcontractors and collaborators involved in providing the service,
• public authorities, where required by applicable law.

We use only the data that is needed for a specific purpose. Where a provider acts as a processor, it processes data on the basis of an appropriate data processing agreement.

We store data for as long as necessary to achieve the purpose for which it was collected, and then for the period resulting from legal provisions or a justified need to secure or defend claims.

• we store correspondence for as long as it takes to handle the matter, and then for the limitation period of any potential claims,
• we store booking data and data relating to services for the duration of our cooperation and for the required tax and accounting period,
• we store newsletter data until you unsubscribe or withdraw your consent,
• we store technical data and logs for the period necessary for the administration, security and diagnostics of the website.

You have the right to request:

• access to your data and a copy of it,
• rectification of your data,
• erasure of your data,
• restriction of processing,
• data portability,
• to object to processing based on legitimate interest,
• to withdraw your consent, where we process data on the basis of consent.

You also have the right to lodge a complaint with the supervisory authority, the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych, PUODO), ul. Stawki 2, 00-193 Warszawa.

The website collects data provided voluntarily in forms. This includes, among others, contact forms, newsletter forms, briefs, webinar registrations, content plan forms, meeting booking forms and studio booking forms.

We process data from forms in line with the function of the given form: we respond to an enquiry, prepare an offer, record a booking, send a confirmation, deliver material or contact you about the matter you have indicated.

In forms, we may also record basic technical parameters of a submission, such as the time it was sent, IP address or diagnostic information, where this is necessary for security, error handling or protection against abuse.

If you sign up for the newsletter or ask us to send you educational material, we may process your email address, first name and technical information related to your subscription.

The newsletter may contain advice on video, content production, marketing and the recording studio, as well as information about Feniks Film services. You can unsubscribe at any time using the unsubscribe link in the message or by writing to [email protected].

The server and technical tools may automatically record information about the use of the website, such as IP address, the URL of the requested resource, the date and time of the request, browser type, operating system, referring page and error information.

We use technical data to administer the website, ensure security, diagnose errors, analyse traffic and improve how the website works. For analytics and marketing purposes, we may use tools such as Google Analytics, Meta Pixel or similar technologies, provided that they have been implemented on the website and in accordance with your consent settings.

We do not pass form data to such tools, unless this results from a function clearly indicated to the user or from the settings of a given integration.

The website uses cookies and similar technologies. Cookies are small files stored on the user's device that help keep the website working properly, remember preferences, compile statistics and measure the effectiveness of marketing activities.

We may use necessary, analytics and marketing cookies. Necessary cookies enable the basic functions of the website. The other categories are used in accordance with applicable law and the user's settings.

You can manage cookies in your web browser settings. Restricting cookies may affect how some website functions work, in particular forms, panels, preferences and security mechanisms.

This privacy policy may be updated, in particular when the website's functions, the tools we use, the scope of our services or the law change.

The current version of the policy is published on this page. In the event of significant changes, we may also inform users through another available contact channel.

Last updated: 25 May 2026. If you have any questions, write to us at [email protected].

Back to the homepage